Shipping Information

The words “I”, “We”, “Us”, “Our”, and “Ours” refer to Stratify, ABN 58 343 603 036. The word “Site” refers to this Website.

We despatch all in-stock orders within three (3) business days of receipt.

Our carrier is Sendle. Sendle does not deliver to post office boxes – a physical street address is necessary.

At this time, We ship only to addresses in Australia and United Arab Emirates. Deliveries to other locations are possible on a case-by-case basis. f this is a requirement, please contact Us at admin@airmist.com.au; we can figure something out.

Upon despatch, you will receive an email with important shipment information, including a Sendle tracking number. You may track the progress of your shipment here.

The standard transit time to most addresses within Australia is 1 to 7 business days, although this may be extended for some remote locations.

Any claims for damaged or lost shipments must be made within 15 days of receipt of the Sendle shipment email. Please refer to Our Returns Policy for more information.

Date of issue: December 17, 2024.